Returns & Exchanges
At Zenyum SG, we want you to be completely satisfied with your fashion finds. If your purchase isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Return
Log into your account portal and select the items you wish to return to receive a unique Return Authorization number.
Package Your Items
Place the unworn items with original tags attached into their original packaging to ensure they are protected during transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized SG carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing